Archive for June, 2008

MBA / Engineering campuses have become an important source of talent for organizations in the current scenario of ever growing demand for quality talent at the bottom of the pyramid. And quite like what has happened with the media industry becoming more and more fragmented, the available pool of quality talent has also become fragmented. […]

During my 2 years at IIM Ahmedabad and even during my 5 years in the corporate world, I have learnt that focusing on the customer and keeping him engaged is the most critical factor for success. The customer here means¬†internal as well as external customer ranging from employees to internal as well as external service […]